Bid decision · Enhance Business Consulting

NJ T2775, Data Entry and Verification: why it's a no-bid, and what a yes would take

For Robert Knuckles Date 2026-09-21 Bid 26DPP01199 · NJ Division of Revenue & Enterprise Services Due 2026-09-29, 2:00 PM
No-bid

I pulled the full solicitation off NJSTART, all twenty attachments including the August amendment, and read it against your company as it exists today. The chance of an award is effectively zero, and not because of the writing. The State has written five hard requirements into this contract that Enhance cannot truthfully meet by the 29th, and the window to ask for any of them to be changed closed in July.

I would not take your money to write this one. Below is what decided it, what it would take to bid this class of work in a future cycle, and where I think the next eight days are better spent.

Your summary was right on every number

The ChatGPT read of the PDFs got the facts. It missed the gates, which is the usual failure of a summary: it reproduces what the document says and skips what the document requires.

Confirmed against the RFP

  • Due 2026-09-29 at 2:00 PM (moved from 9/1 by Amendment 1)
  • Base term 2027-04-15 to 2030-04-14, plus up to three one-year extensions
  • No bid bond, no performance bond
  • 4 to 8 million documents a year, about 1.6 million income-tax returns
  • 8,820 keystrokes per hour on manual entry lines
  • Error rate under one half of one percent

Left out entirely

  • Questions closed 2026-07-17. No exceptions to terms are possible now.
  • Set-aside is NJ small business subcontracting only. Veteran set-aside: not applicable.
  • Keying facility must be within 50 miles of Trenton, in person, inspectable in 2 weeks.
  • Only your own employees may touch a tax return. Federal tax data cannot be subcontracted without IRS approval.
  • IRS Publication 1075 security regime, a 169-item security questionnaire, audit evidence required.
  • Incumbent has held it since 2011 and sits 6.6 miles from the agency.

The six things that decide it

Section numbers refer to the revised Bid Solicitation dated 2026-08-18, the governing document.

The question period is over

§2.1, §2.2, Amendment 1

Every clarification, and every exception to the State's standard terms, had to be filed by July 17. Anything in a quote that conflicts with the terms now makes the quote non-responsive. The State's answers to the July questions still haven't been posted, so the date could move again, but the door for asking is shut.

Your federal certification carries no weight here

cover page, §3.13.8.1

This is a New Jersey Small Business Enterprise subcontracting set-aside. The Disabled Veteran-Owned Business box is checked "Not Applicable." SBA's SDVOSB and VOSB are federal programs. New Jersey runs its own registry, and its small-business registration requires a principal place of business in New Jersey. Enhance is a New York corporation in the Bronx, so it can't register even if it wanted to.

A keying floor within 50 miles of Trenton

§4.1, §4.3, §5.8

All manual keying happens in person at the contractor's facility, which must be within fifty miles of 200 Woolverton Street in Trenton and open to State inspection within two weeks of an order to begin. The Bronx is 67 miles out. Historical staffing on this contract is 27 operators on average, 46 in tax season, 119 at peak, in roughly 20,000 square feet. An unfilled seat costs $2,512 a day off-season and $6,497.50 a day at peak in liquidated damages.

Only your employees may touch the returns

§4.8.6, §6.34.A.7

"Only individuals employed by the Contractor are permitted access to the return/documents." Work involving federal tax information may not be subcontracted without prior written IRS approval. That closes the obvious workaround of finding a partner with a floor and handing them the keying under your name. A partner has to be inside the bidding entity, not beneath it.

A security program built to an IRS standard

§3.13.12, §6.34, Attachment 3

IRS Publication 1075, the New Jersey tax confidentiality statute, the State information security manual, an architecture review by the State's IT office, an annual independent penetration test, and a 44-page questionnaire with 169 numbered items that asks for a SOC 2 report and a written security plan as supporting documents. Every employee needs fingerprinted State Police background checks, a credit check and a tax-filing check before touching anything.

Past performance, people and money

§3.24, §5.9, §6.5, SSTC §4.2

All three technical scoring criteria are things Enhance doesn't have yet: resumes for a project manager and supervisors, firm experience on contracts of similar size and scope, and a technical approach that shows both. The State also asks for CPA-reviewed financial statements on seven days' notice, holds back 10% of every invoice until quarter-end, pays only for work that lands in its systems, and requires four separate $1 million insurance lines. The incumbent, TDEC, has done this work since September 2011, bills about $1.15 million a year, and attended the July pre-quote conference along with Iron Mountain, 22nd Century Technologies, The Prive Group, IntelliSys and Gore Business Operations.

What a yes would have looked like

This contract recompetes every seven years or so. The next cycle is roughly 2030 to 2033. Here is the build list, and where your network could close each line. None of it is eight-day work. Most of it is six to eighteen months.

RequirementWhat the State wantsEnhance todayWho closes it
New Jersey presence NJ Business Registration Certificate, foreign qualification of the NY corporation, and a principal place of business in NJ. That last one unlocks NJ small-business and NJ veteran-owned registration, both worth more on NJSTART than the federal certification. NY corporation, Bronx address, NJ mortgage licence expired. An NJ attorney or CPA for the filings. A real NJ office, not a mail drop.
The keying floor A facility within 50 miles of Trenton, about 20,000 square feet, staffed to 27 / 46 / 119 seasonal operators, fully operational within 180 days of award. None. A Mercer County data-entry, mailroom or back-office shop. The six firms at the July conference are the market. A joint venture in which their staff are the venture's employees is the only structure that satisfies the employees-only rule; a handshake sub deal does not.
Security program IRS Pub 1075 controls, a written security plan, an independent assessment (SOC 2 or equivalent), annual penetration testing, employee background-check pipeline. None documented. A managed IT or security firm that already services a tax or healthcare client. Budget a year to make the questionnaire answers true.
Past performance Two or three completed data-processing or back-office contracts with government or regulated clients who will take a reference call, plus named managers with resumes. Zero government awards. Subcontract work first. A subcontract yields a reference letter, which agencies accept. See move 2 below.
Financial capacity CPA-reviewed statements, working capital to carry 10% retainage and payment-on-acceptance on a seven-figure annual contract, four $1M insurance lines. Not in place. A CPA for reviewed statements, a commercial insurance broker, and a line of credit. Your uncle's bank relationship is the natural door.

Where the next eight days are better spent

Ranked by how much they move the company toward the first award. Each one is already researched and sitting in your file.

  1. Finish the two Port Authority applications before they self-delete

    Your MWBE application #7690779 sits at 31% and the SDVOB application #8231602 at 59%. Both are purged on 2026-12-01. Minority-owned goals run 20% at the Port Authority and 30% across New York State, against 3% to 6% for veteran-owned. One MWBE filing covers the Port Authority, New York State and New York City for five years. The documents that gate all of it are the corporate record book (by-laws, first-meeting minutes, stock certificates, stock ledger) and the $9 biennial statement that clears the "Past due" flag the State shows every certifier.

    Why first: it's the only lane where a one-person firm is written into the requirements as eligible. Port Authority RFP 6000002546, Engineering Financial Services, needs one person with three years of financial analysis and says in writing that a principal or owner can be that person. It closes 2029-06-30 and is gated only on the MBE certificate.

  2. Get a subcontract in your own domain, so the next bid has a reference

    FI Consulting in Arlington holds the USDA Rural Housing lender compliance review contract (Section 538, four to ten borrower files per review). Their bench is data engineers and modelers, not mortgage reviewers. That gap is the pitch: an SDVOSB reviewer with eighteen years in mortgage operations. The dossier with the contract numbers and contact path is in your file. Carver Bancorp, through your uncle, is the same pitch to a bank and needs no contracting officer at all.

    Why second: every bid we passed on and every bid we'll pass on scores "firm experience on similar contracts." One reference letter changes that column from empty to filled.

  3. Let the radar bring you the VA set-asides, where the certification has teeth

    The federal SDVOSB certificate is worth the most at the Department of Veterans Affairs, which must consider veteran-owned firms first. On 2026-09-10 the daily scan surfaced exactly the kind of work this NJ bid was: a VA request for quotes for insurance entry and verification support, set aside for SDVOSBs, RFQ 36C24C26Q0027. It closed 2026-09-14, so that one is gone, but the class recurs. When one lands with a realistic scope, I screen it the way I screened this one, and we only write when the screen comes back green.

    Why third: it's the lane where your certification is a door rather than a checkbox, and it costs you nothing to keep watching.

How we'd work bids from here

Screen first, write second. Send me the solicitation and I pull the real documents and read the requirements section before anyone rates the opportunity. You get a one-page go or no-go with the gates named. A full proposal only follows a green screen. This document is what a screen looks like.

On the fee. We'll settle the structure separately. One thing is fixed by the contracts themselves: it can't be a percentage of the award. New Jersey's standard terms, section 2.15, and the federal rule at FAR 52.203-5 both make you warrant that nobody was paid a commission or contingent fee to secure the contract, and the State may terminate or deduct the fee if that warranty is false. A flat or hourly fee for the screening and writing, or a defined role on the work after award, are both clean. A cut of the win is not.